Account

Delete your DashVox account

You can request deletion of your DashVox account and the data associated with it at any time. This page walks through the self-service option inside the app, and covers what gets deleted versus what is kept.

How to delete your account

1. 1. Open the DashVox Android app (you'll already be signed in).
2. 2. Tap the Settings tab.
3. 3. Tap Delete Account near the bottom of the screen.
4. 4. Confirm in the dialog. Deletion runs immediately — no email link, no password re-entry. The app signs you out and returns you to the login screen.

If you cannot open the app (for example you uninstalled it before deleting), email support@dashvox.ai from the address you used to sign up and we will process the deletion within 30 days.

You can also delete individual chats, SSH profiles, agent profiles, and LLM provider configurations without deleting the entire account — swipe left on any item in its respective list inside the app.

What gets deleted

• Your DashVox account record (Firebase Authentication user identifier and email address).
• All of your chat conversations, including user messages and assistant responses stored on our backend.
• All of your saved SSH profiles and agent profiles. Credentials were stored encrypted on-device and in encrypted form on the backend; both copies are removed.
• All references to your account from code-session metadata.
• Your authentication tokens and active sessions.

What is kept, and for how long

• Backup copies: anonymized database backups may retain an encrypted copy of your data for up to 30 days after deletion before being permanently overwritten. These backups are not user-accessible and exist only to meet operational recovery requirements.
• Server access logs: routine request logs (no chat content, no credentials) are retained for up to 14 days for security and operational analysis, then discarded.
• Third-party LLM provider history: DashVox forwards your chat messages to your chosen LLM provider (Anthropic, OpenAI, or Google) for processing. Those providers may retain a copy of the request under their own data-retention policies, which are independent of DashVox. To request deletion at the provider level, contact the provider directly.
• Aggregated analytics: de-identified counts of actions (e.g., "10 chats created this month") that cannot be traced back to you are retained indefinitely.